Order Taking Services Ramshyam provides unmatched order taking services to our clients world over. With our dedicated call center executives you are open for business 24x7x365. We have the experience to handle large volumes, wide range of products & services with our best in the class order taking solutions. Our professionally trained & highly skilled call center agents maintaining proactive approach and deliver outstanding customer service.The proficiency of our team makes us an excellent choice to help you manage your business. Envision our services propelling your sales to new heights & boosting revenues many folds.	Phone Answering Services Our capability to answer calls every time, all the time makes us a smart choice for many businesses. We aim to provide the best answering service by incorporating advanced technology with our pool of qualified call center agents. At Ramshyam, we ensure that customers put down the phone happy. Our well-trained, web-facilitated agents answers your calls with precision & utmost care. Increase customer satisfaction & improve business with our professional advanced answering services.	Technical Support Services Our global Technical Support center is intended to provide pre & post sales technical support at low cost without compromising on the quality. Equipped with latest technology, we provide total support solutions for hardware & software manufacturer, ISPs, ASPs, logistics, travel, hospitality, insurance & retail companies. We have extensively trained & certified support staff are trained in soft skills for high quality support. We tailor-fit our services to suit your requirements. We are dedicated to finding precise solution for your customers & deliver first contact resolution.
Live Chat Services Chat with your customers when they need the slightest of assistance. We boast of supreme reputation in helping companies grow in sales and enhance customer services. Our live chat service is available to assist customers in getting more information about the products as well as helping them complete orders and payments. Our chat service has proved beneficial to businesses because it increases customer satisfaction through real time support, which ultimately translates into better sales for your company. We ensure visible growth in sales, customer loyalty and client base with ever shortening sales cycle.	Email Answering Services Ramshyam provides professional email support to your customers. We can handle any volume of traffic with our professionally trained agents constantly monitoring the mails and ensuring a quick reply to your esteemed customers. With our extensive knowledgebase which is updated continuously, we are able to respond to customer queries extremely competently. Email is a low cost and classified solution for communication ranging from simple subscription messages to detailed response to customer queries to complex product and service troubleshooting. Whatever the needs may be, we have the right solution for you.	Transaction Processing With Ramshyam’s drive to promote low cost quality service, we provide transaction processing for our clients with our back office support. We offer Business Process Outsourcing that is a cut above the rest by strictly adhering to quality, pro-activity and personalized service to each of the businesses we work with. Customized to client's requirements, our solutions can serve a broad category of services like Order Processing Services, Claims Processing Services, Loan/Mortgage Processing, Payroll processing etc. Our ability to deliver in record time makes us an ideal choice to help you with your outsourcing needs and consequently, contribute to the success of your business.

Call Center Outsourcing, Inbound Call Center Services, Order Taking and more Call Center Services

Ramshyam is the trusted choice for many companies seeking to outsource their call center services to optimize on cost, time & efficiency.

We provide Voice, Live Chat, Email Support & Back Office services (Transaction Processing & Data Entry) which are proven, effective & endorsed by our clients, and partners for quality in customer service. We guarantee visible increase in sales and happy customer faces at affordable cost. All our clients around the globe enjoying world class Call Center Outsourcing Services, which we have been providing to them from the day one.

Learn how our Call Center Outsourcing services will enhance your customer's support experience.

Our primary service offerings are Customer Support services, Technical Support Services & Business Process & Call Center Outsourcing. We offer 24/7 Inbound Call Center services for Order taking, Customer Support (Technical & non-Technical), Toll-free Answering Services, 24-Hr Help Desk, and Emergency Response over multiple media like Phone, Live Chat & Emails. We also offer data processing services like Transaction processing & Data entry.

Our target clients are small to mid-size companies seeking 2-20 agents setup for call center solutions. We specialize in call center services over Phone, Live Chat and Email answering with near-zero error which enhances your customer's support experience.

Benefits of outsourcing help desk - A money and time Saver!

If you're a company, you have to be spending thousands or tens of millions of dollars every month just for sustaining your workforce and instead of utilizing your valuable money into help desk workstation upkeep. Small to corporate firms have turned to help desk outsourcing as a solution to bolster their staffs with out causing pointless upkeep costs.

One of many advantages of help desk outsourcing is that it removes the trouble involved in work station support. But it also raises the company's level of help desk efficiency, by aiding a well-prepared workforce who's both efficient and fast in completing their tasks. Help desk outsource assist the customers to solve their respective queries rapidly and efficiently.

Why outsourced tech support?

A customer calls for after-hours or weekend technical support and the engineer quotes "work / life stability" to keep away from being on-call 24x7. And before long, the problem and incident queues begin expanding exponentially. If you had outsourced tech support, it is possible; your tech team helps you out resolving all the issues facing by your customers or clients. Within the meantime an outsourced support workforce can do the grunt work on behalf of your staff.

Owning an outsourced workforce is a big advantage, you possibly can turn too means guaranteed cover it doesn't matter what, plus a wider range of skill sets. For those who discover the proper support provider, it may well actually be inexpensive too.

The Secret of delivering 100% satisfaction through our Call Center Outsourcing Services

With more than 5 million minutes of phone support, 1 million minutes of Chat support and over 5 million emails answered, we deliver the best in class customer satisfaction and increased profits.

All our clients have reported reduced turn-around time, increase in satisfaction levels, increase in profits and business growth within 3-6 months of Inbound Call Center Outsourcing to us.

Be it Pre-Sales queries or Post-Sales customer support, we handle them all with the core idea of delivering 100% satisfaction, increase in customer loyalty, increase in repeat purchase, increase in profit & dramatic reduction in number of support requests. We deliver a unique combination of seamless integration with your business and warm association with your customers making customer interaction a happy experience. We offer offshore outsourced Call Center services over various media: Live Phone Answering, Live Chat Support, Email Answering via Trouble-ticket.

Our agents always do the hard work, and take accountability for the results for all your Inbound Call Center Outsourcing needs.

Our agents are educated and well trained for web based & traditional brick-and-mortar business models. Our support agents understand customers and are experts in converting prospects into buyer and help buyers buy more. All our operators are well groomed to handle irate callers, pacify them and solve their queries patiently. We maintain updated knowledgebase for all our clients, helping us deliver standardized and uniform support.

Choose Ramshyam for outsourcing call center services and have high conversion rates, increased sales, and more contented clients. Our award winning call center services will help you push your sales and have most out of your marketing money. For more information on our Call Center Services please review our plans or contact us.

We have the talent pool and capability to deliver to your expectations and more.
Your search for a reliable and trusted outsourced offshore call center services ends here!